🛡️ Safe Gaming Policy

bg373's Responsible Gaming — Your protection is our priority

bg373 believes gaming should be a source of fun, not problems. Follow our responsible gaming guidelines to enjoy a safe and healthy gaming experience.

Why is Responsible Gaming Important?

Online gaming should be an entertaining activity. But for some people it can become an addiction. bg373 always puts the mental and financial wellbeing of players first.

  • Gaming is for entertainment only — not a source of income.
  • Only play with money you can afford to lose.
  • For players aged 21 and above only.
  • Never play with borrowed or loaned money.
  • If gaming becomes a problem, we are ready to help.
  • Contact our 24/7 live chat at any time.
21+

Age Verification is Mandatory

To create an account and play any game at bg373, you must be 21 years of age or older. We are committed to protecting minors from gaming.

Our Protection Tools

bg373 provides several effective tools to help you stay in control of your gaming experience. These features can be used directly from your account.

Deposit Limit

Set a limit on how much you can deposit per day, per week, or per month. Once a limit is set it takes effect immediately. To increase the limit, you will need to wait a certain period.

Session Time Limit

Set a time limit for how long you play in one session. After the set time, you will automatically receive a warning or your session will be ended. This is effective at preventing excessive time spent playing.

Time-Out Feature

Use the time-out option if you want to take a break for a few days. You can temporarily suspend your account for anywhere from 24 hours to 30 days. No transactions or gaming will be possible during this time.

Loss Limit

Set a limit on the maximum amount you can lose within a given period. Once this limit is reached, your gaming session will end automatically, helping you avoid significant financial loss.

Reality Reminder

Set regular pop-up reminders that tell you how long you have been playing and how much you have spent. This information helps you make informed gaming decisions.

Warning Signs of Problem Gaming

Gaming addiction develops gradually and is often difficult to recognize in yourself. If any of the following apply to you, seek help immediately.

Remember — acknowledging a problem is a sign of strength, not weakness. The bg373 support team is always by your side.

You are placing larger and larger bets trying to recover lost money and continuing to play to make up for losses.

You are spending excessive time gaming while cutting back on time with family, friends, or at work.

You are taking on debt or spending your savings for gaming, or you are unable to pay your bills.

You are trying to reduce or stop gaming but cannot, or you feel restless when you are unable to play.

You are lying to family or friends about your gaming habits or playing in secret.

How to Activate Protection Tools?

bg373 has made it easy and quick to take control of your gaming. In just a few steps you can set up your own protections.

01
Log In to Your Account

Access your account on bg373 and click the profile icon in the top right corner.

02
Open Responsible Gaming Settings

From the menu, select the "Responsible Gaming" option.

03
Choose Your Preferred Tool

Activate whichever you need — deposit limit, session limit, time-out, or self-exclusion.

04
Confirm

Save your changes. The restrictions will take effect immediately.

Responsible Gaming Guidelines

Follow these core principles before playing at bg373. They will help keep your gaming experience safe and enjoyable.

Set Your Purpose

Before playing, set a clear goal — for entertainment, within a fixed budget. Never think of gaming as a source of income.

Budget Planning

Decide on your budget before you play. The minimum deposit is ৳300 — but always play within your means.

Take Breaks

Take regular breaks instead of playing for long stretches at a time. Avoid gaming when you are tired or under stress.

Family Protection

Prevent minors from accessing your account. Keep your password secure and do not share it.

Play Safe, Enjoy the Game

Set up your account today or contact us to ensure responsible gaming at bg373.

Ways to Get Support

bg373 is always by your side when dealing with gaming problems. Contact us through any of the channels below.

Live Chat

24/7 live chat support in Bengali. Get an instant response — all information is completely confidential.

Email Support

For detailed questions or requests: [email protected] — we respond quickly.

Account Closure

Submit a self-exclusion request via live chat or email. We will take action promptly.

Questions About Responsible Gaming

Find answers to common questions about responsible gaming here.

To play any game or create an account at bg373, you must be 21 years of age or older. We take age verification very seriously and are committed to protecting minors.

To self-exclude, contact us via live chat or at [email protected]. You can close your account for 6 months, 1 year, or permanently. During self-exclusion, you will not be able to play any games or make deposits.

Yes, your deposit limit can be changed. However:
  • Lowering a limit takes effect immediately.
  • Increasing a limit takes effect after a set waiting period — this is an intentional protective measure.
  • Any changes can be made from your account settings.

A time-out is a temporary break — from 24 hours up to 30 days. During this period your account is temporarily inactive. Self-exclusion is a long-term or permanent solution — for 6 months or more. If gaming has become a serious problem, self-exclusion is the wiser choice.

If you think you have a gaming addiction, contact our 24/7 live chat immediately or email us at [email protected]. Our trained support team will help you confidentially — whether that means self-exclusion, budget limits, or any other protective measure.

The minimum deposit at bg373 is ৳300 and the minimum withdrawal is ৳500. These limits apply to all payment methods (bKash, Nagad, Rocket, Upay, bank transfer). Withdrawals are generally processed within 1 hour.

Take the following steps:
  • Keep your bg373 account password strong and never share it.
  • Use device locks and passcodes.
  • Do not save passwords in your browser.
  • Use parental control software if needed.
  • If you have any concerns, let us know via live chat.

Learn More and Play

Explore other pages on bg373 and enjoy safe gaming.