bg373 Terms and Conditions

1 Introduction and Definitions

bg373 is an online gaming platform operated for players in Bangladesh, providing services through the domain https://bg373.cam. These terms and conditions ("Terms") form a legal agreement between you and bg373. By accessing or using the platform, you are considered to have automatically accepted these Terms.

Key Definitions

The meanings of certain terms used in these Terms are as follows:

• "Platform" — The bg373 website, mobile version and all associated services.
• "User" / "Player" — Any person who has registered on bg373 or is using the services.
• "Account" — A user's registered personal gaming account.
• "Bet" — The act of placing money on any game on the platform.
• "Balance" — The total amount of funds held in the account, including both bonus and real money.
• "Bonus Balance" — Non-cash credits awarded through promotions or offers.

2 Account Registration

To use the services on bg373, you must create a personal account. You are required to provide accurate and complete information at the time of registration.

Registration Requirements

• Each user may create only one account. Creating multiple accounts is strictly prohibited.
• The name, date of birth, email and contact information you provide must be completely true and accurate.
• Keeping your account password confidential is entirely your responsibility. You are accountable for all activity on the account.
• Transferring or selling the account to another person is strictly prohibited.
• bg373 may request documents for identity verification at any time (KYC process).
• If discrepancies are found in the registration information, the account may be suspended or cancelled.

Identity Verification (KYC)

Before withdrawals or transactions above a certain amount, bg373 may request the following documents for identity verification:

• National ID card (NID) or passport photo
• Recent utility bill or bank statement (proof of address)
• Proof of ownership of the payment method

If the required documents are not provided in time, account activity may be restricted.

3 Age Limit and Eligibility

To use the services of bg373, the following eligibility requirements must be met:

• You must be at least 21 years of age. This platform is only for those aged 21 and above.
• You must be accessing from a region or country where online gaming is not legally prohibited.
• If you are under a court or government order to refrain from gaming, you may not create an account.
• bg373 employees or their immediate family members may not use the platform for personal gain.

4 Deposits and Withdrawals

bg373 ensures safe and fast financial transactions through Bangladesh's popular payment methods.

Accepted Payment Methods

The following methods are currently supported:

• bKash
• Nagad
• Rocket
• Upay
• Bank Transfer

Limits and Timeframes

Deposit Terms

• Deposits must be made only from a payment method registered in the account holder's name.
• Making deposits using third-party payment methods is strictly prohibited.
• If a deposit is not approved, the full amount will be refunded.

Withdrawal Terms

• To make a withdrawal, identity verification (KYC) must be successfully completed on the account.
• If there is an active bonus, the associated wagering requirement must be fulfilled before making a withdrawal.
• bg373 complies with anti-money laundering regulations — suspicious transactions may be held for verification.
• Withdrawal requests are generally processed within 1 hour, but delays may occur if verification is required.

5 Bonuses and Promotions

bg373 regularly provides various bonuses and promotional offers. All such offers are subject to the following general terms.

Welcome Bonus

New users will receive a 100% bonus on their first deposit, up to a maximum of ৳5,000. The wagering requirement for this bonus is 15x (you must place bets totalling 15 times the combined deposit and bonus amount).

General Bonus Terms

• Each bonus may have its own expiry and wagering requirements — see the terms listed on the specific offers page.
• Bonus balance cannot be withdrawn directly — winnings become withdrawable after the wagering requirement is completed.
• A bonus offer may be claimed only once per user.
• If bonus abuse or fraud is suspected, bg373 reserves the right to cancel the bonus and suspend the account.
• Expired bonus balances will be automatically removed.
• bg373 reserves the right to modify, suspend or cancel any bonus offer at any time.

VIP Program

Regular players are automatically enrolled in the bg373 VIP program. There are four tiers:

• Bronze — Up to 0.2% weekly cashback
• Silver — Up to 0.4% weekly cashback
• Gold — Up to 0.6% weekly cashback
• Platinum — Up to 0.8% weekly cashback

Advancement to a higher tier depends on continued active participation and gaming activity.

6 Gaming Policy

All games on bg373 are conducted fairly and transparently. The following policies apply to all games.

Ensuring Fair Play

• All games on bg373 are operated by verified software providers and use Random Number Generator (RNG) technology.
• It is not possible to manipulate or intentionally alter the outcome of any game.
• In the event of a dispute over a game result, bg373's system logs will be considered the final evidence.

Technical Issues

• If a game remains incomplete due to network disconnection or a system error, bg373 will refund the amount to the account where applicable.
• Certain games or services may be temporarily unavailable during maintenance or system upgrades.
• bg373 may withhold payment of winnings obtained as a result of a technical error until they are verified.

7 Prohibited Activities

The following activities are strictly prohibited on the bg373 platform. Violating this condition may result in account cancellation and legal action.

• Creating multiple accounts or using another person's account.
• Registering using a false identity or information.
• Creating accounts for the purpose of claiming bonus benefits and attempting to withdraw while avoiding wagering requirements ("bonus abusing").
• Attempting to damage the platform using hacking, viruses or malware.
• Any attempt to manipulate game outcomes.
• Using the platform for money laundering or illegal financial flows.
• Using a third party's funds or payment methods.
• Harassing or behaving inappropriately toward other users.

8 Account Closure and Suspension

Closure at the User's Request

Any user may request to permanently or temporarily close their account at any time. To make a request, write to [email protected]. Any remaining balance must be withdrawn before the account is closed.

Closure or Suspension by bg373

bg373 may suspend or close an account in the following circumstances:

• Violation of any clause of these Terms.
• Suspicion of fraud, deception or illegal activity.
• Not completing identity verification (KYC).
• Account inactive for an extended period of time.
• Complying with regulatory or legal requirements.

When an account is closed, all pending bets will be cancelled and the related funds will be returned, unless they are connected to a policy violation.

9 Responsible Gaming

bg373 firmly believes in responsible gaming. We want all our players to use gaming as a form of entertainment, not as a source of financial problems.

Self-Control Features

• Set Deposit Limits: You can set daily, weekly, or monthly deposit limits.
• Self-Exclusion: You can voluntarily take a break from your account for a set period of time.
• Permanent Exclusion: If needed, you can request to permanently close your account.

To learn more about responsible gaming, visit our Responsible Gaming page. If you need support, contact us via our 24/7 live chat.

10 Privacy & Security

Protecting your personal information and financial data is bg373's highest priority. We use SSL encryption and modern security technology.

• Your personal information is never sold to third parties.
• bg373 collects and processes information only for the purpose of improving services and meeting legal obligations.
• All financial transactions are completed through encrypted connections.
• Use a strong password to keep your account secure and do not share your login details with anyone.

To learn about our detailed data collection and usage policy, visit the Privacy Policy page.

11 Limitation of Liability

bg373 makes every effort to provide a reliable and secure platform. However, bg373's liability is limited in the following matters:

• Losses caused by faults in third-party software or service providers.
• Losses caused by internet disconnection or issues with the user's own device.
• Service interruptions caused by uncontrollable circumstances (such as natural disasters, government orders, or network failures).
• Losses caused by the user's own negligence or by sharing their account details with others.

bg373 is not liable under any circumstances for direct financial losses in gaming — gaming is always a recreational activity and carries financial risk.

12 Changes & Updates

bg373 reserves the right to change these terms and conditions at any time. For significant changes, users will be notified by email or via a notification at login.

• The date of any change will always be noted at the top of this page.
• Continued use of the platform after changes are published will be considered as your agreement to the new terms.
• If you object to the new terms, you may request to close your account.

Contact

If you have any questions or complaints about these terms, please contact us:

• Email: [email protected]
• Live Chat: Support available in Bengali 24 hours a day, 7 days a week.